A branchless bank built around clarity and trust.

Vive was a new UK bank with no branches. Customers would need to understand and manage their finances through digital channels alone, so transparency, security and stability had to be part of the experience from the beginning.

The product also relied on open banking and PSD2. It had to help people connect and view accounts while making the value of that access clear and keeping sensitive financial information safe.

The home screen needed to make balances, account access and timely alerts easy to scan. I explored how those pieces could sit together without turning the experience into a wall of cards or notifications.

The concepts balance the everyday view of money with useful prompts, such as upcoming payments and low-balance warnings, so customers can see what may need attention.

The spending view evolved through several concepts. I worked through different ways to show the total, category breakdown and account information, keeping the visual language approachable while making the figures and labels easier to read.

These explorations show the design moving from a highly branded chart toward clearer hierarchy and more useful detail. The goal was to help people move from “what did I spend?” to the categories and accounts behind the total.

As a UX Designer at Thinks Mobility, I worked on the digital banking experience across mobile and web. The scope included an open-banking money manager, account access, savings accounts and personal loans.

Security and transparency shaped the experience throughout. A consistent design across channels helped people move between tasks without feeling they were entering a different product.